Author name: Mark B

Jira is a widely-used project management tool that enables teams to streamline workflows, track tasks, and collaborate efficiently. One of its powerful features is Jira Automation, which allows users to automate repetitive tasks and ensure consistent workflows without manual intervention. By using automation rules, you can boost productivity, reduce errors, and simplify task management. In

Forms are a crucial component of Jira, allowing teams to gather, organize, and manage essential information efficiently. Whether you’re creating request forms in Jira Service Management or setting up custom issue templates in Jira Software, understanding how to create, edit, save, and delete forms is key to streamlining your workflows. In this guide, we’ll explore

Jira, as a powerful project management tool, allows teams to track tasks, monitor progress, and streamline collaboration. However, to make the most out of Jira’s capabilities, customizing your dashboard with the right gadgets can transform it into a productivity powerhouse. Whether you’re a project manager overseeing large initiatives or a team member tracking individual progress,

A well-organized Jira board can make all the difference when it comes to managing projects effectively. One of the most powerful customization features in Jira is the ability to configure card layouts on your board. Card layouts control what key information appears on issue cards, allowing you to surface the most important details right where

In company-managed projects, having clear and relevant fields on issues and requests is crucial for ensuring streamlined workflows, accurate reporting, and enhanced team collaboration. Properly configuring these fields allows project teams to capture necessary information, minimize clutter, and optimize the user experience for both internal team members and external stakeholders. This guide will walk you

Two key components in Jira Service Management (JSM) are request types and issue types. While these terms may seem interchangeable, they serve distinct purposes within Jira’s ecosystem. Understanding the relationship between request types and issue types is crucial for effectively managing workflows and ensuring that work is processed and tracked accurately. What Are Issue Types?