Services
We offer Consultancy Services for
Overview:
A tracker tool for planning and creating great products, it is popular choice for capturing and organizing issues, assigning roles and keeping a follow-up on your team member’s activities. JIRA is not limited to your desktop as its new mobile interface gives you access even when you are on the move. Get your job done from anywhere!
We help you plan, design, configure and setup your Jira tracking software. Whether it is a standalone or cloud configuration we will help you get it up and running.
Overview:
Overview: Jira Service Management is a help desk request tracker brought to you by Atlassian. With Jira Service Management, you can easily receive, track, manage, and resolve requests from your team's customers. Customers submit their help requests to your team through a customer portal, an embeddable widget, or via email.
We help you plan, design, configure and setup your Jira Service Management. We will also provide training for your agents in the following topics:
Issues and Bugs – What they are and their key components.
Creating an Issue
Different types of Issue
Issue features, attributes
Assigning Issues
Adding attachments
Status
Comments
Time tracking
Issue Security
Votes and Watches
Components
Versions
Issue identification with user
Open issues with user
Overview:
Overview: Jira Core is a collaboration tool designed to help teams track all activity considered work. Work might include running projects, managing approval processes, performing daily and periodic tasks, creating documents, and a lot more.
We help you plan, design, configure and setup your Jira Core such that it will allow you to set up unique processes that suit the way you work. We will help you create a workflow management system that you can use including running projects, tracking different assets and a lot more.
Overview: Jira Service MANAGEMENT & OpsGenie Integration
Opsgenie provides notifications with on-call rotations, scheduling features, and alert escalations to ensure the best alert and incident management for Jira Service Management customers.
Our recommended Atlassian ITSM solutions include Jira Service Management, Confluence, Ops Genie and other Atlassian marketplace plugins.
Jira Development
Using any or a combination of Jira Software, Jira Service Management, Jira Core, and Confluence we help you assess, design, and configure scaling solutions across your business that will optimize your business process.
Jira Migration
Are you moving to any or a combination of Jira Software, Jira Service Management and Jira Core? Are you looking to expand or merge your existing Jira instances? We will help you in making sure your migration is seamless so you can focus on your business.
Jira Support and more
We have a team of competent and experienced Jira support and maintenance professionals who can help you diagnose and resolve issues or queries relating to Jira.